Support
Need a hand with Totus? We're here to help.
Contact us
Email our support team and we'll get back to you as soon as we can — usually within a few business days.
contact@totus.orgCommon requests
Report bug
Spotted something broken? Report it from the app's account menu, or email us a description of what happened.
Frequently asked questions
I didn't receive my login code. What now?+
Login codes are sent by email. Check your spam or promotions folder, wait a minute in case of delay, and request a new code. If it still doesn't arrive, contact us.
How do I report a bug or send feedback?+
Use the Report a bug option in the app's account menu, or email us at {email}. Including the steps you took and what you expected helps us fix it faster.
How do I delete my account?+
Open the account menu in the app and choose Delete account. You can also email {email} from the address associated with your account. Account deletion requests are completed within 30 days.